•Team Spirit: We feel responsible not only for our own tasks, but also cares about their team’s workload, too. They know when to ask for and offer help
•Deeply Committed: We feel responsible not only for our own tasks, but also cares about their team’s workload, too. They know when to ask for and offer help
•Communication Skills: A great help desk agent simply enjoys communicating with customers. They know it’s essential to listen and understand before being heard.