Remote IT Support Services
Our remote IT support services consist of trained technicians and IT administrators who can help in troubleshooting frequent IT related problems quickly and efficiently, thereby providing you with an economical IT helpdesk solution. Our remote IT help desk support can be availed regardless of the location of your business, and our 256 bit encrypted and secure connections ensure a safe environment to carry out all routine and exceptional IT maintenance tasks, including the following
Remote installation of enterprise software
Remote Installation Services is a Microsoft-supplied server that allows PXE BIOS-enabled computers to remotely execute boot environment variables
Employee desktop management
Employee Monitoring Software helps boost productivity. PulseHRM’s Time Tracker tells you exactly how your employees use their time.
Remote server monitoring
Server Monitoring with Real-Time Analytics & Smart Alerting. Identify root causes, remediate issues & monitor server performance.
OS administration support (MAC, Windows and Linux)
This operating system provides its own particular version of system-management support in order to promote ease of use and to improve security and integrity etc.
Installation of servers and regular maintenance
Server maintenance involves keeping a server software updated and running so that a computer network can operate smoothly.
Remote configuration of routers, switches and firewalls
Specifies the correct IP addresses and route settings, etc. Host configuration: Sets up a network connection on a host computer/laptop by logging the default network settings
IT SERVICES
We are a leading IT support service provider. With the help of our extensive IT support, you can protect and safeguard your IT infrastructure investment against unknown threats and unexpected downtimes, while ensuring that overall productivity and functionality never takes a hit. Our outsourced IT support services for global businesses include
Managed IT Support Services
Our managed IT support services helps clients helps monitor, troubleshoot, maintain, and adapt corporate IT infrastructures.
IT Consulting Services
We have a team of seasoned IT consultants who provide a comprehensive range of IT consulting services to global enterprises.
Infrastructure IT Support Service
If you are looking to ensure that your IT infrastructure runs smoothly, we are here to help. We can help you realize the full potential of your infrastructure.
Managed Helpdesk Services
Lorem ipsum dolor sit amet, at mei dolore tritani repudiandae.
Our managed helpdesk services can help your firm through continued service improvement process to reduce IT issues and risks.
Value Added Services
We take pride in providing our clients with a comprehensive IT support solution that combines multi-platform support with state-of-the-art security features. This allows us to support all your IT devices and systems, anywhere in the world, with equal care and with full compliance to your business requirements. By outsourcing IT maintenance services to us, you can choose to avail of the following additional services as well
Remote Server Monitoring
Remote server monitoring lets you monitor your servers in real time regarding availability, accessibility, and overall reliability.
Data Operation Management
Data operation management is a delivery system based on joining and analysing large databases.
Application Support
Applications support is a service that ensures the operational processes in a business run smoothly and enables users to conduct their business.
Network Administration
Network administration aims to manage, monitor, maintain, secure, and service an organization’s network.
Antivirus Management
It is a service that will ensure your antivirus is up-to-date, runs scans as scheduled and infections are detected, analysed, neutralized and reported immediately
Internet & WAN Connectivity
A wide area network (WAN) connection allows devices to connect over a wide geographic area without utilising public internet. W
Email System Monitoring
Email monitoring is the process of looking up email servers and email transmission to ensure there aren’t issues related to security, storage etc.
Client-Server Monitoring
Medium through which clients access resources and services from a central computer, via either a local area network (LAN) or a wide-area network (WAN), such as the Internet.
Ticketing ystem
A reliable ticketing system to take care of complaints
A reliable ticketing system to take care of complaints, further ensuring less time is spent on finding and tracking issues and more time can be dedicated to end-user support
